Have you ever stopped to think about how much combined knowledge your team possesses? This collective experience is often treated as a wasted resource in many organisations and training situations. There are undoubted benefits of using videos and DVDs to … Continue reading
It’s hard to believe that we’re already into the second month of 2012. There is a lot happening at Channel 1 land that we’re excited about, both now and in the pipeline, so I thought I’d dedicate our first post … Continue reading
After having worked in the retail industry for many years as a sales assistant, it eventually dawned on me how easy it is to become complacent about customers approaching you for their business. Interestingly, it took a company I worked … Continue reading